Each piece is unique, and with proper care, it can accompany you for a long time.

To preserve its beauty and ensure durability, we recommend:

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  Avoid contact with perfumes, creams, and chemicals.
  
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  Do not wear your pieces in the sea, pool, or jacuzzi.
  
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  Water and chemicals can damage crystals and metals.
  
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  Store in a dry place, away from direct sunlight, and if possible, in its original packaging.
  
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  Handle with care to avoid pulling, friction, or unnecessary stress.
  
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  Avoid exposing your pieces to intense sun or heat for long periods, as it may damage Swarovski crystals and finishes.
  

Cleaning

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  You can wash your bracelet with lukewarm water and a mild or neutral soap.
  
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  Rinse gently, without soaking for long periods.
  
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  Let it air dry in a ventilated area, away from direct sunlight.
  

At Castellano, each piece is the result of a careful process, handcrafted with technique, history, and dedication. We believe in the quality of our work and the value of items made with purpose.

For this reason, we offer a 3-month (90 days) warranty from the date of purchase, covering any manufacturing defects. This warranty does not cover damage caused by misuse, natural wear, or any alterations made outside the original manufacturing process.

Exchange Policy

At Castellano, we want you to be completely satisfied with your purchase. If you wish to exchange your product, you have 15 days from the date of purchase to do so.

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  The item must be unused, in the same condition as when you received it, and with its original packaging.
  
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  You must also provide the receipt or proof of purchase to process the exchange.
  

Because each piece is a bridge between cultures, a connection between the maker and the wearer. At Castellano, we design handwoven jewelry and accessories, respecting and preserving the ancestral techniques of indigenous communities.

We value the time, history, and soul that each artisan invests in their work. Our commitment is to honor that heritage, create a positive social impact, and bring the world pieces that not only adorn but also tell a living story.